compaq tc1000 tablet.pdf

Maintenance and Service Guide

Tablet PC TC1000

Document Part Number: 268627-001

April 2003

This guide is a troubleshooting reference used for maintaining

and servicing the tablet PC. It provides comprehensive

information on identifying tablet PC features, components, and

spare parts, troubleshooting tablet PC problems, and performing

tablet PC disassembly procedures.

Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.

and/or other countries. All other product names mentioned herein may be

trademarks of their respective companies.

HP shall not be liable for technical or editorial errors or omissions contained

herein or for incidental or consequential damages in connection with the

furnishing, performance, or use of this material. The information in this

document is provided "as is" without warranty of any kind, and is subject to

change without notice. The warranties for HP products are set forth in the

express limited warranty statements accompanying such products. Nothing

herein should be construed as constituting an additional warranty.

Maintenance and Service Guide

First Edition April 2003

Document Part Number: 268627-001

Contents

1 Product Description

1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8

1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . 1–10

1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–11

1.5 Tablet PC External Components . . . . . . . . . . . . . . . 1–12

1.6 Keyboard Components. . . . . . . . . . . . . . . . . . . . . . . 1–24

1.7 Docking Station Components . . . . . . . . . . . . . . . . . 1–30

1.8 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–34

2 Troubleshooting

2.1 Computer Setup and Diagnostics Utilities . . . . . . . . . 2–1

Selecting Computer Setup

or Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 2–1

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3

Selecting from the Security Menu . . . . . . . . . . . . . . . 2–4

Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5

2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing

Configuration Information. . . . . . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing Diagnostic

Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . 2–10

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iii

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Tablet PC System Major Components. . . . . . . . . . . . 3–2

3.3 Miscellaneous Cable Kit Components . . . . . . . . . . . . 3–6

3.4 Miscellaneous Plastics/Hardware Kit

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7

3.5 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

3.6 Docking Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

3.7 Docking Station Components . . . . . . . . . . . . . . . . . 3–10

3.8 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . . 4–4

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Tablet PC for Disassembly . . . . . . . . . 5–4

5.4 Real Time Clock (RTC) Battery . . . . . . . . . . . . . . . 5–11

5.5 Display Panel Assembly . . . . . . . . . . . . . . . . . . . . . 5–12

5.6 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21

5.7 Digitizer Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23

5.8 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24

5.9 Fan and Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . 5–31

5.10 Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–34

5.11 Switch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35

5.12 Docking Station . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–37

Maintenance and Service Guide

Contents

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1

General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1

Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3

C Screw Listing

Index

Maintenance and Service Guide

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