compaq armada e700.pdf

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1999 Compaq Computer Corporation.

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M AINTENANCE AND S ERVICE G UIDE

Compaq Armada E700 Series of Personal Computers

Second Edition December 1999

First Edition July 1999

Documentation Part Number 128530-002

Spare Part Number 127233-001

Compaq Computer Corporation

C ONTENTS

preface

U SING T HIS G UIDE .....................................................................................................................................vii

chapter 1

P RODUCT D ESCRIPTION

1.1 Computer Features and Models ...................................................................................................1-1

Models ........................................................................................................................................1-2

Intelligent Manageability............................................................................................................1-4

Accessing the Web Agent...........................................................................................................1-4

Asset Management .....................................................................................................................1-4

Fault Management ......................................................................................................................1-5

Security Management .................................................................................................................1-6

Configuration Management ........................................................................................................1-7

Managing Power.........................................................................................................................1-7

1.2 Computer Components.................................................................................................................1-8

Power Equipment .......................................................................................................................1-9

Mass Storage Devices...............................................................................................................1-10

1.3 Computer External Components ................................................................................................1-11

1.4 Design Overview........................................................................................................................1-18

System Board............................................................................................................................1-18

chapter 2

T ROUBLESHOOTING

2.1 Preliminary Steps .........................................................................................................................2-2

2.2 Clearing Passwords ......................................................................................................................2-3

2.3 Power-On Self-Test (POST) ........................................................................................................2-3

2.4 POST Error Messages ..................................................................................................................2-4

2.5 Compaq Utilities ..........................................................................................................................2-6

Selecting Computer Setup or Compaq Diagnostics for Windows .............................................2-7

Using Compaq Diagnostics for Windows ................................................................................2-10

Factory Default Settings ...........................................................................................................2-10

2.6 Troubleshooting Without Diagnostics .......................................................................................2-12

Before Replacing Parts .............................................................................................................2-12

Obtaining Update Information with Info Messenger ...............................................................2-12

Checklist for Solving Problems ................................................................................................2-13

chapter 3

I LLUSTRATED P ARTS C ATALOG

3.1 Serial Number Location ...............................................................................................................3-1

3.2 Computer System Major Components .........................................................................................3-2

3.3 Miscellaneous Plastics/Hardware Kit Components .....................................................................3-4

3.4 Mass Storage Devices ..................................................................................................................3-5

3.5 Miscellaneous...............................................................................................................................3-6

Contents iii

chapter 4

R EMOVAL AND R EPLACEMENT P RELIMINARIES

4.1 Tools Required.............................................................................................................................4-1

4.2 Service Considerations.................................................................................................................4-1

Plastic Parts ................................................................................................................................4-1

Cables and Connectors ...............................................................................................................4-2

4.3 Preventing Damage to Removable Drives ...................................................................................4-2

4.4 Preventing Electrostatic Damage .................................................................................................4-3

Packaging and Transporting Precautions ...................................................................................4-3

Workstation Precautions ............................................................................................................4-4

Grounding Equipment and Methods ..........................................................................................4-5

Electrostatic Voltage Levels and Protective Materials ..............................................................4-6

chapter 5

R EMOVAL AND R EPLACEMENT P ROCEDURES

5.1 Serial Number ..............................................................................................................................5-1

5.2 Disassembly Reference Chart ......................................................................................................5-2

5.3 Preparing the Computer for Disassembly ....................................................................................5-3

Undocking the Computer from the Compaq Expansion Base...................................................5-3

Undocking the Computer from the Compaq Convenience Base...............................................5-4

Disconnecting the Computer ......................................................................................................5-5

5.4 Computer Feet..............................................................................................................................5-6

5.5 Battery Packs................................................................................................................................5-7

Removing a Battery Pack from the Battery Bay ........................................................................5-7

Removing a Battery Pack from the MultiBay ............................................................................5-9

Inserting a Battery Pack into the Battery Bay ..........................................................................5-12

Inserting a MultiBay Battery Pack ...........................................................................................5-13

Inserting a Dual-MultiBay Battery Pack ..................................................................................5-14

5.6 Hard Drives ................................................................................................................................5-15

Removing a Hard Drive from the Hard Drive Bay...................................................................5-15

Inserting a Hard Drive into the Hard Drive Bay ......................................................................5-17

Removing a Hard Drive from the MultiBay.............................................................................5-19

Inserting a Hard Drive into the MultiBay ................................................................................5-20

5.7 MultiBay Devices ......................................................................................................................5-22

Removing MultiBay Devices ...................................................................................................5-22

Inserting MultiBay Devices......................................................................................................5-23

5.8 PC Cards ....................................................................................................................................5-24

Removing a PC Card ................................................................................................................5-25

Inserting a PC Card ..................................................................................................................5-26

iv Contents

5.9 Memory Expansion ....................................................................................................................5-27

Removing the Memory Expansion Compartment Cover .........................................................5-27

Removing a Memory Expansion Board ...................................................................................5-29

Installing a Memory Expansion Board .....................................................................................5-30

Installing the Memory Expansion Compartment Cover ...........................................................5-31

5.10 Keyboard Assembly .................................................................................................................5-32

5.11 CPU Cover ...............................................................................................................................5-35

5.12 Power Supply ...........................................................................................................................5-38

5.13 Fan Assembly...........................................................................................................................5-42

5.14 Audio Board .............................................................................................................................5-43

5.15 Lithium Disk Cell Battery ........................................................................................................5-44

5.16 Auxiliary Battery......................................................................................................................5-45

5.17 Mini PCI Riser Board...............................................................................................................5-46

Installing a Modem, LAN, or Combo Card ..............................................................................5-47

5.18 USB Board ...............................................................................................................................5-49

5.19 Display Assembly ....................................................................................................................5-51

5.20 System Board ...........................................................................................................................5-54

chapter 6

S PECIFICATIONS

6.1 Physical and Environmental.........................................................................................................6-1

6.2 Display .........................................................................................................................................6-2

6.3 Hard Drive....................................................................................................................................6-3

6.4 Diskette Drive ..............................................................................................................................6-4

6.5 CD-ROM Drive............................................................................................................................6-5

6.6 DVD-ROM Drive.........................................................................................................................6-6

6.7 LS-120 Drive................................................................................................................................6-7

6.8 Battery Pack .................................................................................................................................6-8

6.9 System DMA................................................................................................................................6-8

6.10 System Interrupts........................................................................................................................6-9

6.11 System I/O Addresses ..............................................................................................................6-10

6.12 System Memory Map ...............................................................................................................6-12

appendix A

C ONNECTOR P IN A SSIGNMENTS ...............................................................................................................A-1

appendix B

P OWER C ORD S ET R EQUIREMENTS .......................................................................................................... B-1

I NDEX ....................................................................................................................................................... I-1

Contents v

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