trainingevaluationtools.pdf

evaluation of training and learning

These instruments for training and learning evaluation and follow-up were developed by W

Leslie Rae MPhil, FITOL, Chartered FCIPD, who is an expert in this field, and author of over

30 books about training and learning. These materials are free for personal and

organizational use subject to the terms stated (basically, retain the copyright notice, accept

liability for any issues arising, and don't sell or publish the materials).

This document contains the essential end-of-programme validation, feedback and follow-up

instruments: most ready for use, others for you to develop to suit your own situation.

You will make better use of these systems if you read the section on training and learning

evaluation on www.businessballs.com.

Instruments such as the ones included here are the most effective way of:

a) determining what the participants have learned

b) giving the learners time to reflect on their learning during the programme prior to their

completion of their post-training personal action plan

c) getting useful feedback in an organized manner, to help with future training planning,

and

d) ensuring trainees and learners follow-up their training with relevant actions to apply,

improve, develop and reinforce learning attained.

The document contains two alternative learning evaluation instruments; two suggested

approaches to post-training personal action planning, and four types of 'reactionnaire' for

post-training feedback.

tools included:

• Evaluation of Learning Questionnaire (LQ) - ready to use

• Evaluation of Key Objectives Learning Questionnaire (KOLQ) - guide

• Action Plan template and instruction - ready to use

• Four separate and different 'Reactionnaires' - to suit different situations

about 'reactionnaires'

It is often valuable to obtain the reactions of training participants to matters outside the

evaluation of the learning itself, eg., domestic arrangements, style and pace of training

delivery, training administration, etc.

By using a well constructed and effective 'reactionnaire' (not a tame 'happy sheet', skewed to

prompt favourable comments) useful data can be obtained to help plan future training.

It is not necessary to have this type of feedback completed after every course or programme.

Use 'reactionnaires' for the first two or three times that a new programme or course is run, to

enable fine tuning and to identify problem areas.

be sold or published in any form. User accepts sole risk for any issues arising from use; no liability with author

or Businessballs.com. If in doubt seek local advice prior to any activity which may carry personal or

organizational liability. Retain this notice on all copies.

evaluation of learning questionnaire (LQ)

Please consider the learning programme that you have attended and complete the following.

Be completely honest in your assessments and answer the questions as fully as possible,

continuing on a separate sheet if necessary. You will find your reflections helpful in the

completion of your Action Plan.

LQ Part I - Learning

To what extent do you feel you have learned from the programme? (Please ring the score

number that you feel most closely represents your views)

Learned a lot 6

1 Learned nothing

If you have rated 6, 5 or 4 please describe a) what you have learned and b) what you intend

to do with this learning on your return to work.

If you have rated 3, 2 or 1, please state as fully as possible the reasons why you gave this

rating.

LQ Part II - Confirmation of Learning

To what extent do you feel you have had previous learning (perhaps some you have

forgotten) confirmed?

Confirmed a lot

Confirmed little

If you have rated 6, 5 or 4, please describe a) what has been confirmed and b) what you

intend to do with this learning on your return to work.

If you have rated 3, 2 or 1, please state as fully as possible the reasons why you gave this

rating.

LQ Part III - Non-learning

What have you NOT learned that you needed to and /or expected to learn during the

programme? Please describe fully any items.

LQ Part IV - Any other comments

be sold or published in any form. User accepts sole risk for any issues arising from use; no liability with author

or Businessballs.com. If in doubt seek local advice prior to any activity which may carry personal or

organizational liability. Retain this notice on all copies.

evaluation of key objectives learning questionnaire (KOLQ )

This instrument is a more specific alternative to the LQ where you want to determine the

learning of the particular content and objectives of the programme. You should identify from

the training programme planning activity what are the main objectives of the programme

(which, of course, every programme should have). These can be converted into a format of

questions seeking information on the extent to which the learners feel that they have learned

in each key objective area. While being more specifically related to the learning, this method

obviously takes greater effort in preparation since a different KOLQ will have to be produced

for each different programme.

Part of a KOLQ for, for example, an interpersonal skills programme might be:

1. To what extent have you learned on the course about your behavioural

skills?

A lot 6 5 4 3 2 1 Nothing

If you scored in the range 3 to1, please comment why you have given this rating.

2. To what extent have you learned on the course about how much you contribute to group

discussions?

A lot 6 5 4 3 2 1 Nothing

If you scored in the range 3 to1, please comment why you have given this rating.

3. To what extent have you learned on the course about non-verbal communication?

A lot 6 5 4 3 2 1 Nothing

If you scored in the range 3 to1, please comment why you have given this rating.

and so on.

be sold or published in any form. User accepts sole risk for any issues arising from use; no liability with author

or Businessballs.com. If in doubt seek local advice prior to any activity which may carry personal or

organizational liability. Retain this notice on all copies.

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