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English as a Second Language Podcast
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ESL Podcast 193 – Placing a Business Order
GLOSSARY
to place an order – to order something, usually in a restaurant or from a
business
* I called this morning and placed an order for two shirts and a pair of pants.
to order from a catalog – to order items listed in a book that the company
produces
* I’m going to order some paper and pens from this catalog. Do you need
anything?
item number – a number that each item has that makes it easy to find
* It’s easy to order these on the Internet from that company. All you need are the
item numbers.
backorder – something that has been ordered but is not available yet
* The camera I ordered three weeks ago is still on backorder, and it won’t be
here in time for my trip.
account – a record of a person’s or a company’s information and buying and
selling in the past
* Your account shows that you bought from our company three times last year.
outstanding – something that hasn’t been done or delivered yet
* His came back from the conference two weeks ago but his report is still
outstanding.
delivery date – a date that something should arrive
* The delivery date has been pushed back a week because of bad weather.
no later than – before; by
* We start our trip today and we should arrive in Florida no later than Thursday.
to buy in bulk – to buy a large amount of something; usually at a lower price
* My family drinks so much soda that we usually buy it in bulk.
wholesale – products bought in large amounts, usually to be sold to other people
at a higher price
* Our store buys these cameras wholesale and resells them to our customers.
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ESL Podcast 193 – Placing a Business Order
to negotiate – to agree on something after some talking, usually with each side
giving to the other side something the other wants
* Are those two countries willing to negotiate an agreement to stop the fighting?
price reduction – discount; the lowering of a price
* The car companies are trying price reductions to get people to buy more cars.
net price – the price after you take away any discounts or costs
* Don’t include the price of shipping when figuring out the net price.
requisition – a written request to ask your own company to approve the buying
of something
* This department’s requisition for three new printers will need to be approved by
the Ms. Lazzo.
purchase order – written permission from your company that you give to the
company you want to buy from that promises that your company will pay; usually
used so that your company does not pay immediately, but only after the item is
received
* Here is the purchase order for the supplies we want to order.
invoice – a bill showing how much is owed for something that has been ordered
* I think this invoice is wrong. The price should be $200 less.
by the end of the day – before the end of the work day
* If I don’t hear from you by the end of the day, I’ll know that you’re not coming
with us this weekend.
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These materials are copyrighted by the Center for Educational Development (2006). Posting of
these materials on another website or distributing them in any way is prohibited.
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English as a Second Language Podcast
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ESL Podcast 193 – Placing a Business Order
COMPREHENSION QUESTIONS
1. How many items are backordered and how many did Jessie order today?
a) There are two items on backorder and two items in today’s order.
b) There are three items on backorder and two items in today’s order.
c) There are no items on backorder and two items in today’s order.
2. Jessie’s company is paying less for one of the items ordered today because
a) the item will not be delivered on time.
b) the price of the item has gone down.
c) Jessie told Rudy that if they did not lower the price, she would not order from
his company again.
______________
WHAT ELSE DOES IT MEAN?
outstanding
The word “outstanding,” in this podcast, means that something still needs to be
done: “How many of the reports are still outstanding?” We can also use
“outstanding” to talk about money that is owed: “I’m sorry but you can’t check out
of this hotel until you pay your outstanding bill.” Or, “After we received your
check, your account still shows a small outstanding amount.” “Outstanding” can
also be used to describe someone or something as very, very good: “The food
here is really outstanding.” Or, “She is an outstanding student.”
wholesale
In this podcast, the phrase “wholesale” means to buy a product from a company
in large quantity and at a lower price, usually with the plan to sell it again to
someone else at a higher, or “retail,” price: “If I can buy these MP3 players at a
good wholesale price, I plan to sell them in my store.” The person or company
who sells wholesale is called the “wholesaler.” “Wholesale” can also be used as
an adjective to mean to do something on a large scale or to do something
completely: “It’s hard to believe the wholesale destruction caused by the storm
unless you see it for yourself.” Or, “That company plans to move all of the
families out of this neighborhood wholesale so that they can build a shopping
mall.”
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These materials are copyrighted by the Center for Educational Development (2006). Posting of
these materials on another website or distributing them in any way is prohibited.
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English as a Second Language Podcast
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ESL Podcast 193 – Placing a Business Order
CULTURE NOTE
Many U.S. companies have two types of people who do work for them:
employees and independent contractors. The difference between these two
groups is the amount of control the company has over the worker and how the
work is being done.
“Employees” are people who usually work only for one company and are
“supervised,” or watched, by someone with more power in the company.
Employees can “moonlight,” or have a second job, but many companies don’t like
that, so employees sometimes keep their second job a secret. Employees are
“on the payroll,” or get paid a set amount on a regularly basis. Employees also
get “benefits,” including health insurance and paid vacation time. A company has
to pay employment taxes to the government for each of their employees.
An “independent contractor” is someone who is hired by a company, usually to
do one specific job. They may be hired for a short-term project or work on a
long-term “contract,” or agreement. Usually, independent contractors work
without someone closely supervising their work, but they aren’t paid unless their
work is acceptable. The independent contractor is not on the payroll and must
“invoice,” or submit a bill, to get paid and they do not receive benefits as
employees do. Independent contractors usually work for more than one
company and it is the contractor’s own responsibility to pay taxes.
Many small business hire contractors rather than employees because it is
cheaper and more flexible. Medium to large-size companies usually have a mix
of employees and contractors working for them.
______________
Comprehension Questions Correct Answers: 1 – a; 2 – b
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These materials are copyrighted by the Center for Educational Development (2006). Posting of
these materials on another website or distributing them in any way is prohibited.
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English as a Second Language Podcast
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ESL Podcast 193 – Placing a Business Order
COMPLETE TRANSCRIPT
Welcome to English as a Second Language Podcast number 193, “Placing a
Business Order.”
This is English as a Second Language Podcast number 193. I'm your host, Dr.
Jeff McQuillan, coming to you from the Center for Educational Development in
beautiful Los Angeles, California. Visit our website at eslpod.com to get the
Learning Guide for this podcast. That's an eight to ten page guide that includes
the vocabulary, additional explanations, cultural notes and the complete
transcript of this podcast.
Today's podcast is about a person from a company trying to buy something from
another company. Let's get started.
[Start of story]
Jessie: Good morning. This is Jessie Lipman calling from Wexman. I wanted to
place an order.
Rudy: Certainly. Are you ordering from our catalog?
Jessie: Yes, I have the item numbers. But, before I place the new order, I
wanted to check on some items we have on backorder.
Rudy: Sure, let me pull up your account. It looks like you have two items that
are still outstanding, but we should have that to you by the end of the week.
Jessie: Can you give me a delivery date?
Rudy: It should arrive no later than the 19th.
Jessie: Okay. Let me give you the new order. The first item is 2456. We’d like
52 boxes. Last time, we were able to buy in bulk and got the wholesale price.
I’m hoping we can negotiate that again for this order.
Rudy: That’s not a problem. What are the other items?
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These materials are copyrighted by the Center for Educational Development (2006). Posting of
these materials on another website or distributing them in any way is prohibited.
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