HP_9100c_digital_sender_service_manual.pdf

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HP 9100C Digital Sender

Service Manual

HP P/N C1311-90009 - Rev. B

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TABLE OF CONTENT

INTRODUCTION ........................................................................................................................................... 3

PRODUCT OVERVIEW ....................................................................................................................................... 4

1.2 REPAIR OVERVIEW .................................................................................................................................. 7

1.3 G LOSSARY .................................................................................................................................................... 8

HP 9100C USER INTERFACE....................................................................................................................... 9

2.1 ENTERING THE TEST MODE (SHIFT + ALT + D) ................................................................................. 10

2.2 H ARDWARE PARTS TESTED ........................................................................................................................... 11

2.3 H ARDWARE T EST L IST ................................................................................................................................. 12

2.4 CONTROL PANEL .................................................................................................................................... 12

2.4.1 Control Panel Self Test Hardware Requirements ................................................................................ 13

2.4.2 CP Self Test description ..................................................................................................................... 13

2.5 SPECIAL KEY LIST.................................................................................................................................. 14

INSIDE THE SELF TEST ............................................................................................................................ 15

3.1 DIMM M ODULE .......................................................................................................................................... 15

3.2 PCA............................................................................................................................................................ 15

3.2.1 Test description ................................................................................................................................. 15

3.3 H ARD DISK DRIVE ........................................................................................................................................ 15

3.3.1 Types of failures ................................................................................................................................ 15

3.3.2 Hard disk partitioning........................................................................................................................ 16

3.4 J ET D IRECT CARD ......................................................................................................................................... 16

3.4.1 Types of failures ................................................................................................................................ 16

3.4.2 JetDirect self-test ............................................................................................................................... 17

3.5 S CANNER ENGINE AND ADF......................................................................................................................... 17

3.5.1 Scanner engine test ............................................................................................................................ 17

3.5.2 ADF test ............................................................................................................................................ 17

3.6 B OOT PHASE ................................................................................................................................................ 19

HARDWARE INTERVENTION.................................................................................................................. 20

4.1 SHUTDOWN FIRST!................................................................................................................................. 20

4.2 CONTROL PANEL .................................................................................................................................... 21

4.3 ADF ........................................................................................................................................................... 22

4.4 J ET D IRECT LAN C ARD ................................................................................................................................ 23

4.5 A CCESSING I NTEGRATED S CANNER I NTERNAL P ARTS ................................................................................... 24

4.5.1 HDD.................................................................................................................................................. 26

4.5.2 PCA................................................................................................................................................... 26

4.6 A CCESSING ADF I NTERNAL P ARTS .............................................................................................................. 28

RESTORING THE HP 9100C AFTER INTERVENTION.......................................................................... 29

5.1 I N G ENERAL ................................................................................................................................................ 29

5.2 S PECIAL C ASES ............................................................................................................................................ 29

5.2.1

If the HDD has been replaced ............................................................................................................ 30

5.2.2

If the JetDirect Card has been replaced.............................................................................................. 30

5.2.4

If the main PCA has been replaced..................................................................................................... 31

DEMONSTRATION ..................................................................................................................................... 32

6.1 C HECK J OBS ................................................................................................................................................ 32

6.2 S END VIA E-M AIL ........................................................................................................................................ 32

6.3 S END V IA J ET S END ...................................................................................................................................... 32

6.4 S END TO PC ................................................................................................................................................ 33

6.5 S END VIA LAN FAX ................................................................................................................................... 33

ERROR CODES............................................................................................................................................ 34

7.1 E RROR M ANAGEMENT ................................................................................................................................. 34

7.2 E RROR CODES LIST ....................................................................................................................................... 34

5.2.3

Conformity test (SHIFT + ALT + DUPLEX ) ....................................................................................... 31

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1 INTRODUCTION

This manual is mainly thought for Technicians and Customer Engineers (CE's) that will repair the product

On Site.

It is a good reference document for the Repair Centers (RC's) too.

A Computer Based Training and more information about the product, literature and specifications can be

found at the following HP internal web site:

http://bhc.italy.hp.com/marketing/mktg1/9100C/default.htm

Selecting Manuals & Documents , will bring you to the most updated documents available.

A list of spares parts is also provided there for your convenience.

The Digital Sender Marketing site is:

http://bhc.italy.hp.com/marketing

(old site http://quovadis.italy.hp.com/marketing )

[Entering the Service~Support~Training page and then selecting Manuals & Documents , you will get to

the above mentioned page.]

All feedback should be forwarded to:

1- CCC (US Boise site or EU Amsterdam site)

2- ESCAMGR,BHC (CC:Mail address)

3- vinicio_deluca@hp.com (if none of the previous can be easily reached)

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1.1 PRODUCT OVERVIEW

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