eMachine LCD Monitor Repair Flow.pdf

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eMachine LCD Monitor Repair Flow
eMachine Project Service
eMachine LCD Monitor Repair Flow
Prepared by Anita Lim Jul.24.2003
Receiving Receiving Inspection Repairing Packaging Quality Audit IT Transfer Shipping
Requests Process Process Process Inspection ( Warehouse)
Receive
request (e-
mail) from
eMachines
Receive
15”/17”
Check for
discrepancy
(missing/dam
aged parts)
If discrepancy is found, inform
eMachines
Prepare day end reports (including shipping,
receiving and backlog report)
monitors
(Different
colors of
paper to rep.
different rec’d
location
Prepare weekly and monthly report
Create
Receiving
Report
Verify S/N
and product
name for each
monitors
Check if
errors occurs
Check for
symptoms
Clean and
Final
Inspection.
Enter data for
QA’s record
QA Sampling
Inspection
Transfer all
finished/prepa
red monitors
to invoice
location
Receive
shipping list
and monitors
from QA to
verify the
accuracy for
quantity and
model
number
/customers
comments
Enter MI System for receiving purpose
If NDF, transfer to packaging
If tests is
failed, report
to previous
phase
Re-check
LCD Monitor
Verify and
confirm all
shipping
monitors
from
shipping lists
From the shipping list, one can decide to ship out the requested monitors.
Shipped monitors will be add to today’s ship out list and any monitors that
is behind will be consider as backlog
Issue
Invoices via
MI System
for shipping
purposes
Once the invoices is done via
MI system, the transaction will
be closed and balance and
ready for shipping
Receive
shipping list
and ship
accordingly
TATUNG CO. OF CANADA INC.
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