Service Manual HP Omnibook 2100_3000_3100.pdf

HP OmniBook 2100/3000/3100

Service Manual

Notice

In a continuing effort to improve the quality of our products, technical and environmental information

in this document is subject to change without notice.

This manual and any examples contained herein are provided “as is” and are subject to change without

notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual,

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shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the

statutory rights of Consumers.

The programs that control this product are copyrighted and all rights are reserved. Reproduction,

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Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Pentium

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Corporation.

All certifications may not be completed at product introduction. Check with your HP reseller for

certification status.

This equipment is subject to FCC rules. It will comply with the appropriate FCC rules before final

delivery to the buyer.

Hewlett-Packard Company

Mobile Computing Division

19310 Pruneridge Ave.

Cupertino, CA 95014, U.S.A.

Edition History

Edition 1.............................April 1998

Edition 2.............................. July 1998

HP OmniBook 2100/3000/3100

Contents

1. Product Information .................................................................................................. 1-1

Features and Operation..................................................................................................................1-2

Turning the OmniBook On and Off .......................................................................................1-4

Checking the Status of the OmniBook ...................................................................................1-5

Using Functions Keys (F1 through F12) ................................................................................1-6

Resetting the OmniBook ........................................................................................................1-7

System Resources ...................................................................................................................1-8

Specifications ..............................................................................................................................1-10

Internal Design ............................................................................................................................1-14

2. Removal and Replacement ........................................................................................ 2-1

Removing the Main Battery (User-Replaceable) ..........................................................................2-3

Removing a Plug-In Accessory Module (User-Replaceable)........................................................2-4

Removing the Hard Disk Drive (User-Replaceable).....................................................................2-5

Removing a RAM Board (User-Replaceable)...............................................................................2-7

Replacing Small Parts (User-Replaceable) ...................................................................................2-9

Removing the Display Assembly (HP Authorized Service Providers Only) ................................2-9

Removing the LCD Module (HP Authorized Service Providers Only) ......................................2-12

Removing a 12" Display Case or Display Bracket (HP Authorized Service Providers Only) ....2-16

Removing a 13" Display Case or Display Bracket (HP Authorized Service Providers Only) ....2-18

Removing the Keyboard (HP Authorized Service Providers Only) ............................................2-20

Removing the Top Case (HP Authorized Service Providers Only) ............................................2-21

Removing the Motherboard or Bottom Case (HP Authorized Service Providers Only).............2-25

Removing a BIOS IC (HP Authorized Service Providers Only).................................................2-29

Removing Other Components (HP Authorized Service Providers Only) ...................................2-31

3. Troubleshooting and Diagnostics ............................................................................. 3-1

Troubleshooting ............................................................................................................................3-2

Troubleshooting the Problem .................................................................................................3-2

Verifying the Repair ...............................................................................................................3-3

Suggestions for Troubleshooting............................................................................................3-4

Diagnostic Tools .........................................................................................................................3-12

OmniBook Diagnostic Program ...........................................................................................3-12

Power-On Self-Test ..............................................................................................................3-17

Sycard PCCtest 450 CardBus Card (Optional) ....................................................................3-20

Desktop Management Interface (DMI) ................................................................................3-21

BIOS Setup Utility................................................................................................................3-23

4. Replaceable Parts....................................................................................................... 4-1

5. Reference Information............................................................................................... 5-1

Password Removal Policy .............................................................................................................5-1

Hewlett-Packard Display Quality Statement .................................................................................5-2

Service Notes and Obsolete Parts..................................................................................................5-5

HP OmniBook 2100/3000/3100

iii

Figures

Figure 1-1. OmniBook - Front View.................................................................................................... 1-2

Figure 1-2. OmniBook - Side View ..................................................................................................... 1-2

Figure 1-3. OmniBook - Back View .................................................................................................... 1-3

Figure 1-4. Replaceable Module Diagram ......................................................................................... 1-14

Figure 2-1. Removing the Main Battery .............................................................................................. 2-3

Figure 2-2. Removing a Plug-In Module ............................................................................................. 2-4

Figure 2-3. Removing the Hard Drive ................................................................................................. 2-5

Figure 2-4. Installing a Hard Drive in the Case ................................................................................... 2-6

Figure 2-5. Removing the RAM Cover................................................................................................ 2-8

Figure 2-6. Removing a RAM Board................................................................................................... 2-8

Figure 2-7. Removing the Hinge Covers and Icon Window Cover ................................................... 2-10

Figure 2-8. Removing the Icon PCA and Display Assembly............................................................. 2-11

Figure 2-9. Removing the Hinge Covers and Icon Window Cover ................................................... 2-13

Figure 2-10. Removing the Display Bezel ......................................................................................... 2-14

Figure 2-11. Removing the 12" LCD Module ................................................................................... 2-15

Figure 2-12. Removing the 13" LCD Module ................................................................................... 2-15

Figure 2-13. Removing a 12" Display Case and Display Bracket ..................................................... 2-17

Figure 2-14. Removing a 13" Display Case and Display Bracket ..................................................... 2-19

Figure 2-15. Removing the Hinge Covers and Icon Window Cover ................................................. 2-20

Figure 2-16. Removing the Keyboard................................................................................................ 2-21

Figure 2-17. Removing the Heatsink ................................................................................................. 2-22

Figure 2-18. Removing the Case Screws ........................................................................................... 2-23

Figure 2-19. Removing the Top Case ................................................................................................ 2-24

Figure 2-20. Two Types of CPU Modules and Thermal Kits ............................................................ 2-25

Figure 2-21. Removing the Motherboard........................................................................................... 2-26

Figure 2-22. Installing OmniBook 3000 Regulatory and Serial Labels ............................................. 2-29

Figure 2-23. Removing a BIOS IC .................................................................................................... 2-30

Figure 3-1. Basic Troubleshooting Steps ............................................................................................. 3-2

Figure 3-2. OmniBook Diagnostic Screens — Basic and Advanced................................................. 3-12

Figure 3-3. Serial and Parallel Loopback Connectors........................................................................ 3-14

Figure 3-4. DMI Components ............................................................................................................ 3-22

Figure 4-1. Exploded View .................................................................................................................. 4-2

Tables

Table 1-1. OmniBook 2100/3000/3100 Models .................................................................................. 1-1

Table 1-2. Product Comparisons.......................................................................................................... 1-3

Table 1-3. Activating Power Modes .................................................................................................... 1-4

Table 1-4. Status Panel Indicators (Icon PCA) .................................................................................... 1-5

Table 1-5. Indicator Lights (Icon PCA and Battery)............................................................................ 1-6

Table 1-6. Function Keys (F1-F12)...................................................................................................... 1-6

Table 1-7. System Interrupts ................................................................................................................ 1-8

Table 1-8. System Memory .................................................................................................................. 1-8

Table 1-9. System Input/Output Addresses (100-3FF) ........................................................................ 1-9

Table 1-10. DMA Channels................................................................................................................. 1-9

Table 1-11. HP OmniBook 2100/3000/3100 Specifications ............................................................. 1-10

Table 1-12. HP OmniBook 2100/3000/3100 Accessories ................................................................. 1-12

Table 1-13. Functional Structure........................................................................................................ 1-15

Table 2-1. Removal Cross-Reference .................................................................................................. 2-1

HP OmniBook 2100/3000/3100

Table 2-2. Required Equipment ...........................................................................................................2-2

Table 2-3. Recommended Screw Torques ........................................................................................... 2-2

Table 2-4. Hard Disk Drive Replacement Part Numbers.....................................................................2-5

Table 2-5. RAM Board Replacement Part Numbers and Compatibility..............................................2-7

Table 2-6. Replacing Small Parts (User-Replaceable) .........................................................................2-9

Table 2-7. Display Component Compatibility ...................................................................................2-12

Table 2-8. Removing Other Components (Authorized Providers).....................................................2-31

Table 3-1. Scope of Diagnostic Tools..................................................................................................3-4

Table 3-2. Troubleshooting Suggestions..............................................................................................3-5

Table 3-3. OmniBook Diagnostic Error Codes..................................................................................3-14

Table 3-4. POST Terminal-Error Beep Codes ...................................................................................3-17

Table 3-5. POST Messages ................................................................................................................3-18

Table 3-6. BIOS Setup Menus and Parameters..................................................................................3-23

Table 4-1. OmniBook Replaceable Parts .............................................................................................4-3

Table 4-2. Assembly-Component Breakdown .....................................................................................4-6

Table 4-3. Accessory Replaceable Parts ..............................................................................................4-7

Table 4-4. Part Number Reference.......................................................................................................4-8

Table 5-1. OmniBook 2100/3000/3100 LCD Guidelines (TFT) .........................................................5-3

Table 5-2. OmniBook 2100 LCD Guidelines (DSTN) ........................................................................5-4

Table 5-3. Service Notes ......................................................................................................................5-5

Table 5-4. Obsolete Repair Parts .........................................................................................................5-5

HP OmniBook 2100/3000/3100

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