c-Class Maintenance and Service Guide.pdf

HP BladeSystem c-Class

Maintenance and Service Guide

June 2006 (First Edition)

Part Number 413336-001

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP

shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation.

Linux is a U.S. registered trademark of Linus Torvalds.

June 2006 (First Edition)

Part Number 413336-001

Audience assumptions

This guide is for an experienced service technician. HP assumes you are qualified in the servicing of

computer equipment and trained in recognizing hazards in products with hazardous energy levels and

are familiar with weight and stability precautions for rack installations.

Contents

Customer self repair ...................................................................................................................... 5

Parts only warranty service ......................................................................................................................... 5

Illustrated parts catalog ............................................................................................................... 15

Mechanical components........................................................................................................................... 15

System components ................................................................................................................................. 19

Front system components ................................................................................................................ 19

Rear system components................................................................................................................. 22

Removal and replacement procedures ........................................................................................... 26

Required tools......................................................................................................................................... 26

Safety considerations ............................................................................................................................... 26

Preventing electrostatic discharge .................................................................................................... 26

Warning and caution messages ...................................................................................................... 26

Power down the server blade.................................................................................................................... 28

Power down the enclosure........................................................................................................................ 29

Front components .................................................................................................................................... 29

HP BladeSystem c7000 power supply or power supply blank ............................................................. 29

Device bay blank .......................................................................................................................... 30

Half-height or full-height blade......................................................................................................... 30

Device bay shelf............................................................................................................................ 31

HP BladeSystem Insight Display ....................................................................................................... 33

Rear components..................................................................................................................................... 35

Fan blank ..................................................................................................................................... 35

Active Cool fan ............................................................................................................................. 36

Interconnect blank ......................................................................................................................... 36

Interconnect switch or Pass-Thru module............................................................................................ 37

Interconnect bay dividers................................................................................................................ 37

Onboard Administrator blank ......................................................................................................... 38

Onboard Administrator .................................................................................................................. 38

Onboard Administrator tray............................................................................................................ 39

AC input module ........................................................................................................................... 40

Rear cage .................................................................................................................................... 40

Insight Display front-to-rear interconnect board .................................................................................. 42

Insight Display signal pass-thru board .............................................................................................. 44

Midplane assembly........................................................................................................................ 46

Cabling ..................................................................................................................................... 47

Single-phase AC configuration .................................................................................................................. 47

Three-phase AC configuration ................................................................................................................... 48

Onboard Administrator cabling ................................................................................................................ 48

Diagnostic tools .......................................................................................................................... 50

Troubleshooting resources ........................................................................................................................ 50

OnBoard Administrator ............................................................................................................................ 50

Server blade diagnostic tools .................................................................................................................... 50

HP Insight Diagnostics .................................................................................................................... 50

Survey Utility................................................................................................................................. 51

Integrated Management Log ........................................................................................................... 51

Array Diagnostic Utility .................................................................................................................. 51

HP Instant Support Enterprise Edition................................................................................................ 51

Contents 3

Component identification ............................................................................................................. 53

Enclosure front components ...................................................................................................................... 53

Device bay numbering ................................................................................................................... 54

Power supply LEDs......................................................................................................................... 55

HP BladeSystem Insight Display ....................................................................................................... 55

Enclosure rear components ....................................................................................................................... 57

Interconnect module bay numbering................................................................................................. 58

Onboard Administrator components ................................................................................................59

Fan bay numbering ....................................................................................................................... 59

Fan LED........................................................................................................................................ 60

Specifications ............................................................................................................................. 61

Environmental specifications ..................................................................................................................... 61

Enclosure specifications............................................................................................................................ 61

Power specifications ................................................................................................................................ 62

Single-phase power ....................................................................................................................... 62

Three-phase power (North America/Japan) ...................................................................................... 62

Three-phase power (International) .................................................................................................... 62

Acronyms and abbreviations........................................................................................................ 64

Index......................................................................................................................................... 66

Contents 4

Customer self repair

HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow

for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP

service providers or service partners) identifies that the repair can be accomplished by the use of a CSR

part, HP will ship that part directly to you for replacement. There are two categories of CSR parts:

•

Mandatory —Parts for which customer self repair is mandatory. If you request HP to replace these

parts, you will be charged for the travel and labor costs of this service.

Optional —Parts for which customer self repair is optional. These parts are also designed for

customer self repair. If, however, you require that HP replace them for you, there may or may not be

additional charges, depending on the type of warranty service designated for your product.

•

NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer

warranty, HP requires that an authorized service provider replace the part. These parts are identified as

"No" in the Illustrated Parts Catalog.

Based on availability and where geography permits, CSR parts will be shipped for next business day

delivery. Same day or four-hour delivery may be offered at an additional charge where geography

permits. If assistance is required, you can call the HP Technical Support Center and a technician will help

you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a

defective part must be returned to HP. In cases where it is required to return the defective part to HP, you

must ship the defective part back to HP within a defined period of time, normally five (5) business days.

The defective part must be returned with the associated documentation in the provided shipping material.

Failure to return the defective part may result in HP billing you for the replacement. With a customer self

repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.

For more information about HP's Customer Self Repair program, contact your local service provider. For

the North American program, refer to the HP website ( http://www.hp.com/go/selfrepair ).

Parts only warranty service

Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only

warranty service, HP will provide replacement parts free of charge.

For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace these

parts, you will be charged for the travel and labor costs of this service.

Réparation par le client (CSR)

Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client)

afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant

la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut

être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux catégories de pièces

CSR:

Customer self repair 5

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