SYMANTEC CORPORATION August 2001 Release Notes for Norton Utilities 2002 --------------------------------------------------------------- Thank you for purchasing Norton Utilities 2002 for Windows 98/Millennium/NT/2000/XP Home Edition and Professional. Please review this document before you install Norton Utilities 2002 or call technical support, as it contains information not contained in the User's Guide and the online help. This version of Norton Utilities does not support Windows 95. In addition neither Windows NT, Windows 2000 nor Windows XP server editions, are supported by this release. --------------------------------------------------------------- GENERAL INFORMATION =================== UPGRADING FROM A PREVIOUS VERSION OF WINDOWS TO WINDOWS XP ---------------------------------------------------------- If you have upgraded your operating system to Windows XP and your previous operating system had Norton Utilities 2001 or below installed, you must uninstall and then reinstall Norton Utilities. Previous versions of Norton Utilities are not compatible with Windows XP. Norton Utilities does not support operating systems that are upgraded from Windows 98/Me to Windows NT/2000/XP without having uninstalled Norton Utilities prior to the operating system upgrade. 64 KB CLUSTERS ON FAT16 FILE SYSTEMS ------------------------------------ 64 KB clusters are not supported on FAT16 file systems by any of the DOS utilities. NORTON DISK DOCTOR PARTITION REBUILDING --------------------------------------- The Norton Disk Doctor partition rebuilding feature (available by running the NDD /REBUILD command from DOS) should be used only as a last resort. Every attempt is made to rebuild the Master Boot Record (MBR) entries correctly, but any number of factors could cause errant partitions to be recovered or created. "DRIVE NOT CONFIGURED" ERROR ---------------------------- If Speed Disk or Norton Disk Doctor report that your hard drive is not configured, launch the program from the Start > Run... dialog box in the following manner: For Speed Disk: SD32 /NOLBA For Norton Disk Doctor: NDD32 /NOLBA This issue will only arise on Windows 98 or Windows Millennium systems. USING NORTON DISK DOCTOR OR SPEED DISK WITH GOBACK -------------------------------------------------- GoBack will track all file moves that are made by Speed Disk as it optimizes your drive(s). Since there is only a limited amount of recording performed by GoBack it will start to over-write older entries in its change log before Speed Disk completes. This will invalidate the history that GoBack has accumulated. It is recommended that you flush the GoBack history after running Speed Disk and take a new snapshot of the system so GoBack has a current image of the drive(s). NORTON DISK DOCTOR AND NON-STANDARD SECTOR SIZES ------------------------------------------------ Norton Disk Doctor does not support drives with non-standard sector sizes (ie drives with sector sizes larger than 512 bytes) when performing its partition table checks. This includes certain magneto-optical drives. If a drive has a sector size larger than 512 bytes NDD will post an erroneous warning about CMOS settings. This warning is incorrect and can be dismissed. Norton Disk Doctor will run correctly from this point on. EMERGENCY DISKS --------------- It is strongly recommended that emergency disks be created and tested after installing Norton Utilities. This will enable you to verify that the disks will be usable in the event that they are required to fix any problems that may occur in the future. WINDOWS XP-SPECIFIC ISSUES ========================== Please be aware that switching users, without logging out, and repairing problems in one WinDoctor session may result in an error or the appearance of nothing taking place if the original user was running WinDoctor and attempts to repair the same (now fixed) error. A warning will also appear from UnErase Wizard if you attempt to recover a file that has already been recovered in another session.
fibbonaci