The Performance Appraisal Question.pdf

The

PERFORMANCE

APPRAISAL

QUESTION and

ANSWER BOOK:

A SURVIVAL GUIDE

FOR MANAGERS

Dick Grote

AMACOM

MorePraisefor...

The Performance Appraisal Question and Answer Book:

‘‘An enlightening, practical, and valuable tool. Dick has taken the sometime

confusing and frightening problem of performance appraisal and provided

effective approaches and answers that can be adapted to any organization.

It is a MUST for the human resources professional’s library.’’

—William K. Hill

Human Resources Director

City of Winston-Salem (NC)

‘‘Dick Grote clearly and eloquently presents a very practical guide for navi-

gating the often-murky waters of the performance appraisal process. The

Performance Appraisal Question and Answer Book is a must-read for all who

are captivated with the notion that the development, administration, and

oversight of an effective performance management system is not only possi-

ble, but indispensable to the organizational life of any business.’’

—Michael S. Sorrells

Deputy Commissioner for Human Resources

Georgia Department of Juvenile Justice

‘‘Much has been written and debated about the value of performance man-

agement systems. However, the fact remains that top-performing compa-

nies have rigorous performance management systems. The Performance

Appraisal Question and Answer Book is a must-have handbook for every

manager’s most complex issue: performance.’’

—Don Langewisch

Performance Systems Manager

ChevronTexaco Corporation

The

PERFORMANCE

QUESTION and

ANSWER BOOK

A SURVIVAL GUIDE

FOR MANAGERS

Dick Grote

American Management Association

New York

Atlanta

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•

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Chicago

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Washington, D.C.

APPRAISAL

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Special discounts on bulk quantities of AMACOM books are

available to corporations, professional associations, and other

organizations. For details, contact Special Sales Department,

AMACOM, a division of American Management Association,

1601 Broadway, New York, NY 10019.

Tel.: 212-903-8316. Fax: 212-903-8083.

Web site: www.amacombooks.org

This publication is designed to provide accurate and authoritative

information in regard to the subject matter covered. It is sold with the

understanding that the publisher is not engaged in rendering legal,

accounting, or other professional service. If legal advice or other expert

assistance is required, the services of a competent professional person

should be sought.

Library of Congress Cataloging-in-Publication Data

Grote, Richard C.

The performance appraisal question and answer book: survival guide

for managers / Dick Grote.

p. cm.

Includes index.

ISBN 0-8144-0747-1 (hardcover)

ISBN 0-8144-7151-X (paperback)

1. Employees—Rating of. 2. Performance standards. I. Title.

HF5549.5 .R3 G642 2002

658.3

2002002171

2002 Dick Grote.

Printed in the United States of America.

This publication may not be reproduced,

stored in a retrieval system,

or transmitted in whole or in part,

in any form or by any means, electronic,

mechanical, photocopying, recording, or otherwise,

without the prior written permission of AMACOM,

a division of American Management Association,

1601 Broadway, New York, NY 10019.

Printing number

0987654321

125—dc21

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