HP Color LaserJet Family Quick Reference Service Guide.pdf

May 1999 Edition

HP Color LaserJet Family

Quick Reference Service Guide

HP Color LaserJet Family

Quick Reference

Service Guide

May 1999 Edition

Company 1999

adaptation, or translation without prior

written permission is prohibited, except

as allowed under the copyright laws.

Publication number

5090-3391

First edition, May 1999

Warranty

The information contained in this

document is subject to change without

notice.

Hewlett-Packard makes no warranty

of any kind with respect to this

information. HEWLETT-PACKARD

SPECIFICALLY DISCLAIMS THE

IMPLIED WARRANTY OF

MERCHANTABILITY AND FITNESS

FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for

any direct, indirect, incidental,

consequential, or other damage

alleged in connection with the

furnishing or use of this information.

Trademark credits

Adobe™ and PostScript™ are

registered trademarks of Adobe

Systems, Inc., which may be

registered in certain jurisdictions.

Microsoft ® is a U.S. registered

trademark of Microsoft Corporation.

MS-DOS ® is a U.S. registered

trademark of Microsoft Corporation.

UNIX ® is a registered trademark in the

United States and other countries,

licensed exclusively through X/Open

Company Limited.

Hewlett-Packard Company

11311 Chinden Boulevard

Boise, Idaho 83714 U.S.A.

Contents

1 Troubleshooting control panel messages . . . . . . . . . . . . . 1

2 Service tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

3 Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

4 Input/Output (I/O) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

5 Media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

6 Toner cartridge information . . . . . . . . . . . . . . . . . . . . . . 85

7 Printer options and consumables . . . . . . . . . . . . . . . . . . 97

8 Printer parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

9 Image quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

10 Wiring diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

11 Services and support resources . . . . . . . . . . . . . . . . . 171

A Acronyms and abbreviations . . . . . . . . . . . . . . . . . . . . 183

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

iii

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