HP Color LaserJet 8550 Service Manual.pdf

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8550serv.book
8500/8550 Printer Family
Service Manual
English
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HP Color LaserJet 8500/8550
Printer Family
Service Manual
 
Copyright Information
Warranty
Trademark Credits
© 2000 Hewlett-Packard
Company
All Rights Reserved.
Reproduction, adaptations, or
translation without prior written
permission is prohibited except
as allowed under copyright
laws.
Part number C7096-90967
First edition, April 2000
Printed in USA
The information contained in
this document is subject to
change without notice.
Hewlett-Packard makes no
warranty of any kind with
respect to this information.
HEWLETT-PACKARD
SPECIFICALLY DISCLAIMS
THE IMPLIED WARRANTY OF
MERCHANTABILITY AND
FITNESS FOR A PARTICULAR
PURPOSE.
Hewlett-Packard shall not be
liable for any direct, indirect,
incidental, consequential, or
other damage alleged in
connection with the furnishing or
use of this information.
NOTICE TO U.S.
GOVERNMENT USERS:
RESTRICTED RIGHTS
COMMERCIAL COMPUTER
SOFTWARE: “Use, duplication,
or disclosure by the
Government is subject to
restrictions as set forth in
subparagraph (c) (1)(ii) of the
Rights in Technical Data Clause
at DFARS 52.227-7013.”
CompuServe™ is a U.S.
trademark of CompuServe, Inc.
MS-DOS ® is a U.S. registered
trademark of Microsoft
Corporation.
Photoshop™ and PostScript ®
are registered trademarks of
Adobe Systems Incorporated.
TrueType™ is a U.S. trademark
of Apple Computer, Inc.
UNIX ® is a registered trademark
in the United States and other
countries, licensed exclusively
through X/Open Company
Limited.
Safety Information
WARNING
Electrical Shock Hazard
To avoid electrical shock, use
only supplied power cords and
connect only to properly
grounded (3-hole) wall outlets.
Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714 USA
Table of Contents
1 Product information
Chapter contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Media requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Identification (model and serial numbers) . . . . . . . . . . . . . . . . . .38
Printer Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
2 Service approach
Chapter contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Parts and supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Technical assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
3 Operational overview
Chapter contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Verifying package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Verifying the cables are installed. . . . . . . . . . . . . . . . . . . . . . . . . .74
Connecting the printer to the network . . . . . . . . . . . . . . . . . . . . . .76
Changing the printer control panel overlay . . . . . . . . . . . . . . . . . .79
Printer control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Menu maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Selecting the display language . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Installing the consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Configuring input trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Verifying the printer is installed correctly . . . . . . . . . . . . . . . . . . .105
Verifying DIMM installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Duplex registration (HP Color LaserJet 8550). . . . . . . . . . . . . . .107
Booklet printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
HP TonerGauge (HP Color LaserJet 8550) . . . . . . . . . . . . . . . .110
EN
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