HP_1010_1012_1015 SM.pdf

LaserJet

1010 1012 1015

series printer

service

hp LaserJet 1010 series printer

Service Manual

Development Company, LP

Reproduction, adaptations, or translation

without prior written permission is prohibited

except as allowed under copyright laws.

The information contained in this document

is subject to change without notice.

The only warranties for HP products and

services are set forth in the express

warranty statements accompanying such

products and services. Nothing herein

should be construed as constituting an

additional warranty. HP shall not be liable

for technical or editorial errors or omissions

contained herein.

Part number Q2460-90928

Edition 1, 8/2003

Information regarding FCC Class B, Parts

15 and 68 requirements can be found in the

user guide.

NOTICE TO U.S. GOVERNMENT USERS:

RESTRICTED RIGHTS COMMERCIAL

COMPUTER SOFTWARE: “Use,

duplication, or disclosure by the

Government is subject to restrictions as set

forth in subparagraph (c) (1)(ii) of the Rights

in Technical Data Clause at DFARS 52.227-

7013.”

Trademark Credits

Microsoft, Windows, and MS-DOS are U.S.

registered trademarks of Microsoft

Corporation.

TrueType is a U.S. trademark of Apple

Computer, Inc.

All other products mentioned herein may be

trademarks of their respective companies.

Safety Information

WARNING!

Potential Shock Hazard

Always follow basic safety precautions

when using this product to reduce risk of

injury from fire or electric shock.

Read and understand all instructions in the

user guide.

Observe all warnings and instructions

marked on the product.

Use only a grounded electrical outlet when

connecting the HP LaserJet 1010 series

printer to a power source. If you don’t know

whether the outlet is grounded, check with a

qualified electrician.

Do not touch the contacts on the end of any

of the sockets on the HP LaserJet 1010

series printer. Replace damaged cords

immediately.

Unplug this product from wall outlets before

cleaning.

Do not install or use this product near water

or when you are wet.

Install the product securely on a stable

surface.

Install the product in a protected location

where no one can step on or trip over the

power cord and the power cord will not be

damaged.

If the product does not operate normally,

see the online user guide.

Refer all servicing questions to qualified

personnel.

Table of contents

1 Product Information

HP LaserJet 1010 series has three product configurations......................................................2

The HP LaserJet 1010, 1012, and 1015............................................................................. 2

Introduction............................................................................................................................... 3

Overview of product.................................................................................................................. 4

Model and serial numbers.................................................................................................. 4

Hardware description.......................................................................................................... 5

Firmware description ......................................................................................................... 6

Product Specifications.............................................................................................................. 7

HEWLETT-PACKARD LIMITED WARRANTY STATEMENT ..................................................9

Extended warranty.................................................................................................................. 10

Print cartridge information ......................................................................................................11

Refilled print cartridges ................................................................................................... 11

Recycling print cartridges ................................................................................................ 11

Declaration of Conformity.......................................................................................................12

For Regulatory Topics ONLY, contact:................................................................................... 13

Laser safety statement..................................................................................................... 13

Canadian DOC regulations............................................................................................... 13

Korean EMI statement...................................................................................................... 13

Laser statement for Finland.............................................................................................. 14

2 Installation and Operation

Operating environment ..........................................................................................................16

Identifying the control panel components...............................................................................17

Product media specifications.................................................................................................. 18

Supported media sizes (printer)....................................................................................... 18

Guidelines for using media..................................................................................................... 19

Paper and Transparencies .............................................................................................. 19

Common media problems table ....................................................................................... 19

Labels .............................................................................................................................. 19

Envelopes ........................................................................................................................ 20

Card stock and heavy media ........................................................................................... 20

Loading media ....................................................................................................................... 22

Loading media to print...................................................................................................... 22

3 Maintenance

Life expectancies of parts that wear ...................................................................................... 24

Cleaning the product............................................................................................................... 25

Cleaning the print path..................................................................................................... 25

Cleaning the print cartridge area...................................................................................... 26

Cleaning the printer pickup roller .....................................................................................27

User-replaceable parts ........................................................................................................... 29

Replacing the printer pickup roller ................................................................................... 29

Replacing the printer separation pad................................................................................ 31

ENWW

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